👑 FULFILLMENT 👑
All orders will be fulfilled within 3-5 business days.
📝 If your order contains a pre-order item it will not ship until all items have arrived to our facility.
👑 SHIPPING CARRIERS 👑
USPS Ground, USPS Priority (2-7 day delivery)
USPS International (15-28 day delivery)
DHL Express (2-5 day delivery)
📝 All shipping times are estimates and can not be guaranteed.
👑ADDITIONAL FEES 👑
Elite Queens is not responsible for additional fees that may occur.
📝Check out your mail carrier/government's webpage for more info.
👑 MISSING/WRONG ITEM(S) 👑
Please notify us as soon as possible via email (see below)
👑 RETURN/EXCHANGES 👑
All sales final, but exceptions can be made.
👑 PACKAGE NOT RECEIVED/LOST 👑
If you do not receive your package within the time stated above, please contact us at your earliest convenience.
📝 It can take up to a week to get a hold of all respective parties and come to a solution.
👑 PRESALES 👑
Presale items are currently not in stock, but will be in 1-3 weeks. Any order with a presale item will be held until all items are in stock and ready to ship.
SENDING US AN EMAIL
Please include your name/recipient's name (if applicable), and order number.